Shipping & Returns

Shipping

Shipping Within Canada

Our shipping process is designed for swift and secure delivery of your orders. Once your purchase is confirmed, we carefully package and dispatch it promptly to ensure a timely arrival. Any order not shipped through Canada Post, can be tracked, to stay updated on its journey to your doorstep.

US Domestic Shipping

For orders within the United States, our domestic shipping ensures reliable and efficient delivery. We partner with trusted carriers to provide a seamless experience, delivering your items with care and in a timely manner.

International Shipping

Our international shipping service extends our reach to customers around the globe. We work with reputable international couriers to bring our products to your doorstep, navigating customs and ensuring a smooth delivery process.

Returns

Return Costs

While we strive to provide an excellent shopping experience, return costs are the responsibility of the customer. Please review our return policy for details on the return process and any associated costs. We appreciate your interstanding as we work to ensure your satisfaction.

30 Days to Return

We offer a generous 30-day window for returns, allowing you ample time to assess your purchase. If the item doesn't meet your expectations or if you've had a change of heart, you can initiate the return process within this period for a refund or exchange.

Returns & Exchanges

Our commitment to your satisfaction extends to our returns and exchanges policy. If the product received isn't quite right, we gladly accept returns and offer exchanges. Our goal is to make the process as convenient as possible, ensuring you find the perfect item that suits your needs.

Return Policy

At Augurium Literary Creations, we are dedicated to ensuring your satisfaction with every purchase. If, for any reason, you find that your tarot card order doesn't meet your expectations, we've crafted a straightforward and customer-friendly return policy.

Conditions for Return:

- Divination cards must be returned in their original, unopened, and unused condition.

- The return must be initiated within [30] days from the date of purchase.

- A valid proof of purchase, such as a receipt or order confirmation, is required.

Return Process:

1. Please contact our customer service team at illuminate@auguriumcreations.com to initiate the return process.

2. Clearly state the reason for the return and provide your order number.

3. Our team will guide you on the next steps, including any necessary return shipping details.

Refunds and Exchanges:

- Upon receiving the returned divination cards, we will inspect them to ensure they meet our return conditions.

- You may choose between a refund or an exchange for a different set of divination cards.

- Refunds will be processed to the original payment method.

Return Shipping Costs:

- Return shipping costs are the responsibility of the customer.

- We recommend using a trackable shipping method to ensure the safe return of the items.

Condition of the Cards:

- Divination cards must be in resalable condition to qualify for a refund or exchange.

Our goal is to make the return process as transparent and convenient as possible. If you have any questions or concerns, please don't hesitate to reach out to our dedicated customer service team. Thank you for choosing Augurium Literary Creations for your divination card needs.